Privacy policy

PRIVACY POLICY

Last updated: August 16, 2026

This Privacy Policy explains how Fotlum (“Fotlum,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our online store, place an order, contact us, or otherwise use our services.

Our store is powered by Shopify. Shopify and other authorized providers may process personal information to provide storefront, checkout, payment, security, analytics, delivery, and related services.

Information We Collect

Depending on your interaction with our store, we may collect:

  • Your name, email address, telephone number, billing address, and shipping address;
  • Order, delivery, return, refund, and transaction information;
  • Payment-related information processed by authorized payment providers;
  • Customer account information;
  • Communications and customer-service requests;
  • Product reviews or other content you submit;
  • IP address, browser type, device information, pages viewed, and website interactions;
  • Cookie identifiers and similar technical information; and
  • Marketing preferences and communication choices.

We may obtain this information directly from you, automatically through the website, or from service providers involved in processing your order or operating our store.

How We Use Information

We may use personal information to:

  • Process payments, orders, shipments, returns, and refunds;
  • Provide order and delivery updates;
  • Respond to questions and customer-service requests;
  • Operate, secure, maintain, and improve the store;
  • Detect, investigate, and prevent fraud or unauthorized transactions;
  • Personalize store content and measure website performance;
  • Send marketing communications where permitted by law;
  • Comply with tax, accounting, legal, and regulatory obligations; and
  • Establish, exercise, or defend legal claims.

Where applicable, we process information to perform our contract with you, comply with legal obligations, pursue legitimate business interests, or based on your consent.

Cookies and Similar Technologies

Our store and authorized providers may use cookies, pixels, tags, and similar technologies to operate the website, maintain shopping-cart and checkout functions, remember preferences, analyze traffic, prevent fraud, and support advertising.

You can manage cookies through your browser settings or any privacy preference tool available on our store. Disabling essential cookies may prevent certain store functions from working correctly.

How We Disclose Information

We may disclose personal information to:

  • Shopify and its affiliated companies;
  • Payment processors and financial institutions;
  • Suppliers, fulfillment facilities, warehouses, carriers, and delivery partners;
  • Website, analytics, advertising, security, customer-support, and technology providers;
  • Professional advisers, including legal and accounting providers;
  • Government authorities when disclosure is legally required; and
  • A buyer or successor in connection with a lawful sale, merger, financing, or reorganization of the business.

We do not disclose personal information for unrelated purposes except with your consent, at your direction, or as permitted or required by law.

Certain advertising activities may be treated as “selling,” “sharing,” or targeted advertising under some privacy laws, even when no money is exchanged. Eligible users may submit an opt-out request using available store privacy controls or by contacting us.

International Processing

Because we operate an online store and use international service providers, personal information may be processed outside your state, province, or country.

Where legally required, appropriate safeguards will be used for international data transfers.

Data Retention

We retain personal information only for as long as reasonably necessary to process transactions, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods depend on the type of information and applicable legal requirements.

Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no internet transmission or electronic storage system is completely secure, and absolute security cannot be guaranteed.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Obtain a portable copy of certain information;
  • Restrict or object to certain processing;
  • Withdraw consent;
  • Opt out of certain targeted advertising or data sharing; and
  • Appeal a decision regarding a privacy request, where applicable.

To submit a request, email openseaaccount@gmail.com. We may need to verify your identity before completing the request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us.

Even after opting out of marketing, you may still receive non-promotional communications concerning orders, transactions, security, or customer service.

Children’s Privacy

Our services are not directed to children under 13 or any higher minimum age required by applicable law.

We do not knowingly collect personal information directly from children in violation of applicable law. If you believe that a child has improperly provided information to us, please contact us.

Third-Party Websites

Our store may contain links to third-party websites. Their privacy and security practices are governed by their own policies. Fotlum is not responsible for the independent practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, practices, or legal obligations. The updated version will be posted on this page with a revised date.

Contact Us

Fotlum
Email: openseaaccount@gmail.com
Phone: +1 628-296-9150
Business address: 1608 Emerson St, Denver, CO 80218, United States